Issue listing Offers via both API and Dashboard

Incident Report for Fidel API

Resolved

We have now resolved the issue and all systems are back to normal. The term internally will work on a post-mortem in order to improve the resilience of our platform.

Posted Oct 04, 2023 - 11:52 BST

Monitoring

We took action to fix the root cause and are now monitoring to ensure the problem is gone.

Posted Oct 04, 2023 - 11:42 BST

Identified

The problem has been identified and the team is working on a fix.

Posted Oct 04, 2023 - 11:33 BST

Investigating

We are experiencing errors in our Offers API and Dashboard, and are currently investigating the root cause.

Posted Oct 04, 2023 - 11:26 BST

This incident affected: Dashboards (Developer dashboard) and API (Offers API).