Monitoring - Mastercard are currently processing missing data through November 18 to catch up with these delays. These delays are due to higher than normal request volume during this period. We will continue to monitor the situation and share an update when they are fully caught up with data processing.
Nov 23, 16:39 GMT
Investigating - We are investigating ongoing delays with Mastercard data affecting the following:
- Missing Mastercard clearing data since November 11
- Merchant onboarding delays with no new locations synced with Mastercard since November 11

Visa and Amex transactions are not affected. We have escalated this to our partners at Mastercard and will share an update when we have a resolution.
Nov 19, 16:05 GMT
API ? Degraded Performance
90 days ago
98.55 % uptime
Today
Dashboards Operational
Developer dashboard ? Operational
Merchant dashboard ? Operational
Documentation Operational
Documentation ? Operational
API Reference ? Operational
Website ? Operational
Support Operational
Intercom Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Dec 4, 2021

No incidents reported today.

Dec 3, 2021

No incidents reported.

Dec 2, 2021

No incidents reported.

Dec 1, 2021

No incidents reported.

Nov 30, 2021

No incidents reported.

Nov 29, 2021

No incidents reported.

Nov 28, 2021

No incidents reported.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021

No incidents reported.

Nov 23, 2021

Unresolved incident: Mastercard data delays.

Nov 22, 2021

No incidents reported.

Nov 21, 2021

No incidents reported.

Nov 20, 2021

No incidents reported.