Fidel Status

All Systems Operational

API Operational

Dashboards Operational

Developer dashboard Operational

Merchant dashboard Operational

Documentation Operational

API Reference Operational

Website Operational

Support Operational

Intercom Operational

Developers Slack Channel Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

API Response Time

Fetching

API 5xx Errors

Fetching

Past Incidents

Nov 22, 2019

Visa Transaction Processing Delay

Resolved - This incident has been resolved.
Nov 22, 15:49 GMT

Update - Last Visa transaction processed is dated 18/11/19 of November.
Nov 21, 19:30 GMT

Identified - We are currently experiencing a delay on Visa daily clearing transaction processing. Last received Visa transaction is dated 15th of November. Visa is aware of the delay and is working to resume the 48h clearing cycle in the next few days.
Nov 19, 18:58 GMT

Nov 20, 2019

No incidents reported.

Nov 18, 2019

No incidents reported.

Nov 17, 2019

No incidents reported.

Nov 16, 2019

No incidents reported.

Nov 15, 2019

No incidents reported.

Nov 14, 2019

No incidents reported.

Nov 13, 2019

No incidents reported.

Nov 12, 2019

No incidents reported.

Nov 11, 2019

No incidents reported.

Nov 10, 2019

No incidents reported.

Nov 9, 2019

No incidents reported.

Nov 8, 2019

No incidents reported.