Visa EPM Delays

Incident Report for Fidel API

Resolved

We were notified by Visa that a subset of Visa transactions from July 4th- July 12th weren’t stamping correctly.

The root cause has already been identified and fixed by Visa, but as a result, some end point messages (EPMs) may not have been sent as expected.

Visa resent all EPMs that qualified, based on VMID/VSID criteria, during this date range. This was completed on July 25th 2022.

Posted Jul 19, 2022 - 14:00 BST