Program related features unavailable

Incident Report for Fidel API

Resolved

The incident has been resolved and all program-related features are back online.

Posted Nov 11, 2022 - 10:41 GMT

Monitoring

A fix has been implemented and we're monitoring the results.

Posted Nov 11, 2022 - 10:37 GMT

Identified

We’re currently experiencing issues with program-related features. This is impacting GET requests to the /programs/{programID} endpoint as well as visual program-level features on the Fidel API Dashboard. Both Select and Stream programs are affected.

The problem has been identified and a solution is being deployed to production at this time.

Posted Nov 11, 2022 - 10:23 GMT

This incident affected: API (Select Transactions API, Transaction Stream API) and Dashboards (Developer dashboard).